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Bug

Failure of ArcGIS Pro to produce consistent output across the Import 3D Files, Import 3D Objects, and Quick Import tools using the 3DF Zephyr data.

ArcGIS Pro
Bug ID Number BUG-000166004
SubmittedMarch 18, 2024
Last ModifiedJuly 10, 2025
Applies toArcGIS Pro
Version found3.1.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Pro 3.6, build 58280. The output from Import3DFiles looks exactly the same as the output from QuickImport, without losing textures. The local graphics card might be a factor.

Steps to Reproduce

Bug ID: BUG-000166004

Software:

  • ArcGIS Pro

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