laptop and a wrench


Failover in a highly available portal results in "Failed to get current license information. This connection has been closed" errors in the logs.

Last Published: October 22, 2019 Portal for ArcGIS
Bug ID Number BUG-000126166
SubmittedOctober 21, 2019
Last ModifiedFebruary 15, 2023
Applies toPortal for ArcGIS
Version found10.7
Operating SystemWindows OS
Operating System Version2008 R2
Version Fixed10.8


The Portal for ArcGIS 10.7.1 High Availability Licensing Patch is now live on the support site. The URL is

Steps to Reproduce

Bug ID: BUG-000126166


  • Portal for ArcGIS

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