Bug
Fail to download a web map in Collector for ArcGIS (Android) if the web map contains a cached image service.
| Bug ID Number | BUG-000108884 |
|---|---|
| Submitted | October 17, 2017 |
| Last Modified | June 5, 2024 |
| Applies to | Collector Classic for ArcGIS (Android) |
| Version found | 17.0.2 |
| Status | Known Limit |
Additional Information
ArcGIS Server image services are not supported for offline use on iOS and Android, only Windows - http://doc.arcgis.com/en/collector/android/create-maps/supported-data.htm It is for that reason why the map is still offline enabled, because Windows supports it.Workaround
Use a cached map service.Steps to Reproduce
Bug ID: BUG-000108884
Software:
- Collector Classic for ArcGIS (Android)
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