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Bug

Exporting the USGS service layer layouts results in a blank output in ArcGIS Pro 3.2.2.

ArcGIS Pro
Bug ID Number BUG-000167570
SubmittedMay 16, 2024
Last ModifiedJune 13, 2024
Applies toArcGIS Pro
Version found3.2.2
Operating SystemWindows OS
Operating System VersionN/A
StatusAs Designed

Additional Information

Tiled map services like this should have dynamic-layers (i.e., the "allow per request modification of layer order and symbology" option on the service's property in ArcGIS Server Manager or the portal home page) capability turned off. Refer to the 'Mapping capability' section in the following documentation for additional information on how to turn this capability off: https://enterprise.arcgis.com/en/server/latest/publish-services/windows/edit-map-service-settings.htm#ESRI_SECTION1_36B90DE5C96D430FBC9F4E7B338ACC9D

Workaround

  • Decreasing the DPI to 193 and below gives the correct results.
  • Use the vector tile service since the USGS layer and vector tile layer are both topographic basemaps with contours. Refer to the following link for more information: https://basemaps.arcgis.com/arcgis/rest/services/World_Basemap_v2/VectorTileServer

Steps to Reproduce

Bug ID: BUG-000167570

Software:

  • ArcGIS Pro

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