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Bug

Exporting statistics to CSV from ArcGIS Server Manager generates a token successfully but fails with a 498 token error when the ArcGIS Enterprise portal and ArcGIS Server are installed on separate machines, and the ArcGIS Enterprise portal is configured with Integrated Windows Authentication (IWA).

Last Published: October 10, 2018 Portal for ArcGIS
Bug ID Number BUG-000115102
SubmittedJuly 2, 2018
Last ModifiedNovember 13, 2024
Applies toPortal for ArcGIS
Version found10.5
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

Thank you for submitting this bug. This issue was logged against a version of the software which is no longer supported. After review, this request will not be in the current product plan. We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Export statistics through the ArcGIS Server Administrator Directory:

  1. Access the ArcGIS Server Administration Directory at: https://machinename.domain.com:6443/webadaptorname/admin/ and log in with administrator credentials.
  2. In the Resources group, click usagereports > 1513342964872.
  3. Click on Data > Generate Report (Format: CSV). This generates the same report as ArcGIS Server Manager.

Steps to Reproduce

Bug ID: BUG-000115102

Software:

  • Portal for ArcGIS

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