Exporting data using Image server viewer prompts for error message "Could not export image. The requested number of columns:XXXXX, exceeds application limits” though the ArcGIS.ISConfig file is altered for Max Cols/Rows.
Last Published: August 25, 2014ImageServer
Bug ID Number
NIM060541
Submitted
August 25, 2010
Last Modified
June 5, 2024
Applies to
ImageServer
Version found
10.0
Status
Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
Additional Information
No Public Explanation
Workaround
Workaround:1. Access the Image Service in ArcMap.2. Using the Client Interface control (Image Server Definition toolbar > Image Service properties tab > client Interface Control), alter the Cols/Row to say 30000.3. Now in ArcMap, export the image and change the Cols/Rows to 30000. 4. The image will get Exported Successfully.