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Bug

Exporting an ArcGIS Server 10.6 image service in ArcMap 10.4 and later to a PDF results in missing chunks of imagery.

Last Published: October 18, 2018 ArcGIS for Desktop
Bug ID Number BUG-000117450
SubmittedOctober 15, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.5.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

To resolve this issue, use one of the following options:
  • Export the PDF using ArcMap 10.3.1 and below.
  • Lower the DPI to below 200.
  • Export the PDF using ArcGIS Pro. 

Steps to Reproduce

Bug ID: BUG-000117450

Software:

  • ArcGIS for Desktop

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