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Bug

Exporting a layout with a web map service layer at the last zoomed-in scale generates a blank TIFF when the dots per inch (DPI) is greater than 96 (default).

Last Published: November 18, 2020 ArcGIS Pro
Bug ID Number BUG-000134129
SubmittedSeptember 25, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.6
Operating SystemWindows OS
Operating System VersionN/A
StatusKnown Limit

Additional Information

This is a known limitation and it is documented for ArcMap here, https://desktop.arcgis.com/en/arcmap/latest/map/web-maps-and-services/printing-and-exporting-maps-containing-service-lay.htm.

Steps to Reproduce

Bug ID: BUG-000134129

Software:

  • ArcGIS Pro

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