Explorer for ArcGIS on iOS returns the error, "Failed to open. The map “<mapName>”could not be opened. Opening the default map," if any of the basemap layers returns a 500 error rather, than loading the operational layers and existing basemaps. This is inconsistent with the ArcGIS Online map viewer or the Collector for ArcGIS application.
Last Published: July 29, 2016Explorer for ArcGIS
Bug ID Number
November 25, 2015
June 11, 2022
Explorer for ArcGIS
Operating System Version
The issue has been reviewed by the development team. It has not been prioritized into a release plan and will be monitored to determine its overall impact. Factors that are considered in the prioritization process include the number of users affected or requesting the functionality, business impact, whether a workaround exists, among others. If a bug is adversely affecting your business, see How To: Escalate a defect (https://support.esri.com/en/technical-article/000024129).