Explorer for ArcGIS on Android returns the error "Failed to load map." if any of the basemap layers returns a 500 response rather than loading the operational layers and existing basemaps. This is inconsistent with the ArcGIS Online map viewer or the Collector for ArcGIS application.
Last Published: December 14, 2015Explorer for ArcGIS
Bug ID Number
November 25, 2015
June 11, 2022
Explorer for ArcGIS
Operating System Version
The issue has been reviewed by the development team. It has not been prioritized into a release plan and will be monitored to determine its overall impact. Factors that are considered in the prioritization process include the number of users affected or requesting the functionality, business impact, whether a workaround exists, among others. If a bug is adversely affecting your business, see How To: Escalate a defect (https://support.esri.com/en/technical-article/000024129).