laptop and a wrench

Bug

Explorer for ArcGIS crashes when opening a web map on an Android phone, if the user has a custom role with the 'View groups shared with organization' option not checked, and the user’s ArcGIS Online organization is located in Norway.

Last Published: March 2, 2020 Explorer for ArcGIS
Bug ID Number BUG-000127387
SubmittedDecember 13, 2019
Last ModifiedJune 5, 2024
Applies toExplorer for ArcGIS
Version found18.1.0
Operating SystemAndroid
Operating System Version8.1x
Version Fixed20.1.0
StatusFixed

Workaround

Allow the user with the custom role to check the 'View groups shared with organization' option in ArcGIS Online.

Steps to Reproduce

Bug ID: BUG-000127387

Software:

  • Explorer for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options