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Bug

Excel layer fails to load when using a custom basemap in ArcGIS for Excel.

Last Published: October 12, 2022 ArcGIS for Excel
Bug ID Number BUG-000152427
SubmittedSeptember 19, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS for Excel
Version found2022.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

This issue is non-reproducible.

Workaround

Do not use a custom basemap in ArcGIS for Excel. Use ArcGIS Enterprise to publish the layer as a map service to act as a basemap.

Steps to Reproduce

Bug ID: BUG-000152427

Software:

  • ArcGIS for Excel

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