laptop and a wrench


Esri demographic services cannot be added to ArcMap when a Secure Sockets Layer (SSL) is enabled in the organization.

Last Published: October 10, 2014 ArcGIS for Desktop
Bug ID Number BUG-000082149
SubmittedSeptember 24, 2014
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.2.2
Operating SystemWindows OS
Operating System Version7
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.


1. Disable SSL in the organization > Save settings.2. Log out and log back in to ArcMap.3. Add the map service.4. Re-enable SSL in the organization settings. **Once SSL is re-enabled, the data cannot be manipulated.

Steps to Reproduce

Bug ID: BUG-000082149


  • ArcGIS for Desktop

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