Esri demographic services cannot be added to ArcMap when a Secure Sockets Layer (SSL) is enabled in the organization.
Last Published: October 10, 2014ArcGIS for Desktop
Bug ID Number
September 24, 2014
March 30, 2022
ArcGIS for Desktop
Operating System Version
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.
1. Disable SSL in the organization > Save settings.2. Log out and log back in to ArcMap.3. Add the map service.4. Re-enable SSL in the organization settings. **Once SSL is re-enabled, the data cannot be manipulated.