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Bug

Errors when downloading various file types from ArcGIS Hub.

ArcGIS Hub
Bug ID Number BUG-000178330
SubmittedJuly 30, 2025
Last ModifiedAugust 11, 2025
Applies toArcGIS Hub
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
Version FixedPlanned Release Date: Q3 2025
StatusFixed

Additional Information

The reported issues with indexing and downloads have been resolved in production by re-indexing the site’s catalog and increasing CPU capacity in backend clusters. Internal monitoring has also been adjusted to better track sporadic memory utilization issues of this kind. A site’s catalog can be re-indexed at any time by selecting ••• and Rebuild index on the site workspace’s content catalog. Refer to this documentation https://doc.arcgis.com/en/hub/content/add-and-manage-groups.htm#ESRI_SECTION1_DE29451635634F9B9C177FEFA85911C6)~ for more information.

Steps to Reproduce

Bug ID: BUG-000178330

Software:

  • ArcGIS Hub

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