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Bug

Error: "Provide your license server administrator with the following information:" when connecting to a machine running ArcInfo SINGLE USE via Remote Desktop.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM038137
SubmittedSeptember 3, 2008
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version found9.3
StatusDuplicate

Additional Information

This NIM is a duplicate of NIM035443

Workaround

1. Use the ArcGIS License Manager for concurrent use installs. 2. Instead of using Mmicrosoft's remote desktop connection, use a different remote desktop technology, like VNC.USGS was provided a hotfix for this issue.

Steps to Reproduce

Bug ID: NIM038137

Software:

  • No Product Found

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