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Bug

“Error: could not access layer. Try again” is shown when trying to create a view when a hosted feature layer is in the Web Mercator projection (Well-Known ID 102100) and the organizational default basemap has a different projection e.g. RD New (28992).

Last Published: July 5, 2022 ArcGIS Online
Bug ID Number BUG-000149611
SubmittedMay 31, 2022
Last ModifiedMay 23, 2024
Applies toArcGIS Online
Version found10.1
Operating SystemN/A
Operating System VersionN/A
StatusIn Review

Workaround

  • Temporarily set the organization default basemap to a basemap with the WGS84 spatial reference.
  • Set the default basemap to Topo RD (vector tiled), add a data field and remove it again. Refer to http://somup.com/c3hw6Ut3qP for steps to do so. This workaround is only applicable for hosted feature layers without any data fields.

Steps to Reproduce

Bug ID: BUG-000149611

Software:

  • ArcGIS Online

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