laptop and a wrench

Bug

Equivalency: ArcGIS Pro does not print the map services the same as ArcMap. Services visible in the print in ArcMap does not show up in ArcGIS Pro.

ArcGIS Pro
Bug ID Number BUG-000165088
SubmittedFebruary 13, 2024
Last ModifiedFebruary 11, 2025
Applies toArcGIS Pro
Version found3.2.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

The reported defect (export or print is not WYSIWYG with display in ArcGIS Pro) is not reproducible. Both clients behave the same once the scale range limits are removed. ArcGIS Pro applies a scale range limit to the layer, which is not present in ArcMap, causing a display difference. However, exports from ArcGIS Pro match the display in testing in the current release.

Workaround

In ArcGIS Pro, use the Copy to Clipboard button in the Output section of the Share tab in the ribbon. The copied image of the layout with the basemap showing can be pasted directly into the layout or in an application.

Steps to Reproduce

Bug ID: BUG-000165088

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options