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Bug

Encryption method drop-down is missing in the Configure Email Settings window in ArcGIS Monitor 2024.1.1.

ArcGIS Monitor
Bug ID Number BUG-000176247
SubmittedMay 6, 2025
Last ModifiedSeptember 2, 2025
Applies toArcGIS Monitor
Version found2024.1.1
Operating SystemWindows OS
Operating System VersionN/A
Version Fixed2025.0
StatusFixed

Workaround

Modify the configuration email settings in the .env file (see workaround.png).

  1. Stop ArcGIS Monitor service in Windows Services.
  2. Navigate to the .env file in C:\Users\<ArcGIS_Monitor_account_username>\AppData\Local\ESRI\ArcGISMonitor\config-store-server.
  3. Browse SMTP_ENCRYPTION_METHOD" and modify the method.
  4. Start ArcGIS Monitor service.
  5. The changes are reflected in ArcGIS Monitor.

Steps to Reproduce

Bug ID: BUG-000176247

Software:

  • ArcGIS Monitor

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