BUG-000155005 for ArcGIS Online

Bug ID Number	BUG-000155005
Submitted	January 10, 2023
Last Modified	June 13, 2025
Applies to	ArcGIS Online
Version found	November 2022
Operating System	N/A
Operating System Version	N/A
Version Fixed	R01
Status	Fixed

Additional Information

While this bug is fixed, services that had sync or change tracking enabled before this fix may still get impacted and display the behavior outlined in this bug. If this error still occurs when making edits to a hosted feature layer, try disabling Sync and 'Keep track of changes to the data' and enabling them again. Keep in mind that all pending edits must be synced through the client apps if possible or manually from ArcGIS Pro, and in some cases that sync is unsuccessful, some edits may need to be recreated.

Workaround

Log in to ArcGIS Online and click Content > My Content.
Browse to and click the feature layer tied to a survey with the issue.
On the item details page, click the Settings tab.
Scroll down to the 'Feature layer (hosted)' section and uncheck the 'Enable Sync (required for offline use and collaboration).' and 'Keep track of changes to the data (add, update, delete features).' check boxes. *** Keep in mind that after disabling sync, you won't be able to sync pending edits made on the existing replicas. Those edits must be extracted from devices and synced/recreated manually. ***
Click Save.
Enable 'Sync' and 'Keep track of changes to the data' options again.