Bug ID Number |
BUG-000162217 |
Submitted | October 19, 2023 |
Last Modified | November 14, 2024 |
Applies to | ArcGIS Dashboards |
Version found | 10.9.1 |
Operating System | Azure AKS |
Operating System Version | N/A |
Status | Non-Reproducible
This issue was not reproducible when tested by the development team. Issues may be given this status when they cannot be reproduced or are no longer relevant in a development version of the software, but a specific fix was not installed to address the issue. The issue's Additional Information section may contain further explanation.
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Additional Information
This issue is not reproducible using ArcGIS Enterprise 10.9.1 deployment created using ArcGIS Cloud Builder for Azure. After creating the deployment, create a dashboard. Then, enable HTTP2 on the Azure Application Gateway used by the deployment as described in the following Microsoft documentation: https://learn.microsoft.com/en-us/azure/application-gateway/configuration-listeners#http2-support
Access the dashboard and note that it loads as expected.
If the issue persists when HTTP2 is enabled on the Azure Application Gateway used by ArcGIS Enterprise 10.9.1 deployment, please contact Esri Support Services for further investigation.
Workaround
This issue is not reproducible in ArcGIS Dashboards 11.0 when deployed with the Azure Gateway.
Disable the HTTP/2 protocols and restart the machine.
Steps to Reproduce