laptop and a wrench

Bug

Embedded link fails to load in the sidecar media panel in ArcGIS StoryMaps.

ArcGIS StoryMaps
Bug ID Number BUG-000177599
SubmittedJuly 1, 2025
Last ModifiedJuly 24, 2025
Applies toArcGIS StoryMaps
Version foundJune 2025
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusAs Designed

Additional Information

This is as designed. Adding a URL Adding a URL not supporting live embedding, such as www.google.com, outside a sidecar only permits the embed to be shown as a card, which functions simply as a link. Cards are not supported in sidecar media panels since it is not a good/expected experience to show a link in a large panel. This is why an error is shown when adding this link to the sidecar. Requirements for live embeds are currently documented in the FAQ at https://doc.arcgis.com/en/arcgis-storymaps/get-started/faq.htm#anchor22 and https://doc.arcgis.com/en/arcgis-storymaps/get-started/faq.htm#anchor23.

Steps to Reproduce

Bug ID: BUG-000177599

Software:

  • ArcGIS StoryMaps

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options