laptop and a wrench

Bug

Embedded content element in ArcGIS Experience Builder or ArcGIS Dashboards fails to load images after clearing cache.

Portal for ArcGIS
Bug ID Number BUG-000165374
SubmittedFebruary 26, 2024
Last ModifiedOctober 10, 2025
Applies toPortal for ArcGIS
Version found11.1
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusIn Review

Workaround

  1. Clear application cache.
  2. Navigate to the attachment link for the affected feature service. (Example: https:/<hostname.domain.com>/<portalwebadaptor>/rest/services/Hosted/<testfeatureservice>/FeatureServer/<layer id>/<ObjectID>/attachments/<ObjectID>). 
  3. Reopen the ArcGIS Dashboards application.

Steps to Reproduce

Bug ID: BUG-000165374

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options