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Bug

Email and URL links in the carousel for point features display as 'undefined' in the My Government Services JavaScript template.

Last Published: August 10, 2016 ArcGIS for Local Government
Bug ID Number BUG-000087527
SubmittedMay 8, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS for Local Government
Version found10.3
StatusWill Not Be Addressed

Additional Information

The My Government Services (JS application) has been moved to mature support and is no longer being updated. Please use the updated My Government Services app which is using Web AppBuilder for ArcGIS, available here: http://solutions.arcgis.com/local-government/help/my-gov-services/ This issue does not exist in the newest version. Also, You will be able to configure the pop-up for phone numbers or anything. We are using the pop-up in ArcGIS Online, so it is much more flexible than the previous custom application.

Workaround

See the attached carousel.js file. Lines 646 - 650 were commented out: /*if (i == 0) { tdData.innerHTML = feature[service.FieldNames[i].FieldName] + " (" + FormatDistance(distance, "miles)"); } else { tdData.innerHTML = feature[service.FieldNames[i].FieldName]; }*/ and lines 654-694 were added: if (i == 0) { tdData.innerHTML = feature[service.FieldNames[i].FieldName] + " (" + FormatDistance(distance, "miles)"); } else if (service.FieldNames[i].Links) { var tdLink = dojo.create("td"); tr.appendChild(tdLink); var tableLink = dojo.create("table"); tableLink.cellSpacing = "0"; tableLink.cellPadding = "0"; tdLink.appendChild(tableLink); var tbodyLink = dojo.create("tbody"); tableLink.appendChild(tbodyLink); var trLink = dojo.create("tr"); tbodyLink.appendChild(trLink); for (var m = 0; m < service.FieldNames[i].Links.length; m++) { // Insert separator from previous cell at end of current row if (m > 0) { var span = trLink.insertCell(-1); span.style.borderLeft = "1px solid white"; span.style.paddingRight = "5px"; } // Create cell for link var tdHref = dojo.create("td"); tdHref.style.paddingRight = "5px"; tdHref.style.cursor = "pointer"; tdHref.setAttribute("web", service.FieldNames[i].Links[m].FieldName); tdHref.setAttribute("type", service.FieldNames[i].Links[m].DisplayText); tdHref.style.textDecoration = "underline"; tdHref.onclick = function() { if (this.getAttribute("type") == "Website") { OpenWebSite(feature.AGENCYURL); } else { OpenServiceMail(feature.EMAIL); } }; trLink.appendChild(tdHref); tdHref.innerHTML = service.FieldNames[i].Links[m].DisplayText; } } else { tdData.innerHTML = feature[service.FieldNames[i].FieldName]; } Run the application again. The website and email links works correctly.

Steps to Reproduce

Bug ID: BUG-000087527

Software:

  • ArcGIS for Local Government

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