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Bug

During the authorization process for ArcGIS for Server, double-clicking the .ECP file saves the keycodes to the wrong location.

Last Published: August 25, 2014 ArcGIS for Server
Bug ID Number NIM082863
SubmittedJuly 18, 2012
Last ModifiedApril 28, 2025
Applies toArcGIS for Server
Version found10.1
Operating SystemWindows OS
Operating System Version7 64 Bit
Version Fixed10.2
StatusFixed

Additional Information

Fixed in 10.2. Software Authorization will write to both the 32bit and 64bit locations.

Workaround

After the authorization is complete, move the keycodes file to the correct folder.Move the keycodes file from:<a href="file:C:/Program" target="_blank">C:\Program</a> Files (x86)\ESRI\License10.1\sysgenTo:<a href="file:C:/Program" target="_blank">C:\Program</a> Files\ESRI\License10.1\sysgen

Steps to Reproduce

Bug ID: NIM082863

Software:

  • ArcGIS for Server

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