Bug ID Number |
BUG-000166115 |
Submitted | March 20, 2024 |
Last Modified | June 5, 2024 |
Applies to | ArcGIS Pro |
Version found | 3.2.1 |
Operating System | Windows OS |
Operating System Version | 10.0 |
Status | As Designed
After review by the development team, it has been determined that this behavior is as designed. See the Additional Information section for details.
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Additional Information
Service area polygons are generated from traversed street features; they do not look at other land features to exclude them, such as islands. The high-precision service areas can provide a better polygon shape, but there is no guarantee they will not cover some unreachable locations, like an island polygon. Use the OD cost matrix to achieve the same results as a point in polygon operation with service area polygons and customer locations.
Workaround
Use the OD cost matrix solver to find customers within a 2- or 4-hour cutoff from a warehouse instead of using a point in polygon approach with the service area solver.
Steps to Reproduce