laptop and a wrench

Bug

Drive time polygons or rings created in ArcGIS Online do not support creating reports in Business Analyst Web App. An error message would return "An error occurred while creating a report. Please try again later"

Last Published: September 23, 2021 ArcGIS Business Analyst Web App
Bug ID Number BUG-000143073
SubmittedSeptember 21, 2021
Last ModifiedJune 28, 2025
Applies toArcGIS Business Analyst Web App
Version found9.2
Operating SystemWindows OS
Operating System Version10.0
Version Fixed9.3.3
StatusFixed

Workaround

The above workflow was introduced for viewing both the drive time polygon and ring in the Business Analyst project, but the correct workflow should be:

  1. In the Business Analyst project, search for the location and create a ring.
  2. Search for the same location again and use the drive time option.

Steps to Reproduce

Bug ID: BUG-000143073

Software:

  • ArcGIS Business Analyst Web App

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