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Bug

Downloading data with relative-time filter from ArcGIS Hub as a KML file fails and returns the error message, "500: Internal Server Error."

ArcGIS Hub
Bug ID Number BUG-000171595
SubmittedOctober 18, 2024
Last ModifiedMarch 25, 2025
Applies toArcGIS Hub
Version foundN/A
Operating SystemWindows OS
Operating System VersionN/A
StatusIn Product Plan

Workaround

  • Republish the filtered view as a new feature service in ArcGIS Online to export the data as a KML file from ArcGIS Hub.
  • Remove the relative-time filter.

Steps to Reproduce

Bug ID: BUG-000171595

Software:

  • ArcGIS Hub

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