Bug
Downloading an Esri web app template from the template item details page in Portal for ArcGIS returns the error message, "Error 404 Not Found."
| Bug ID Number | BUG-000114391 |
|---|---|
| Submitted | June 1, 2018 |
| Last Modified | August 4, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 10.6 |
| Operating System | Windows OS |
| Operating System Version | 2016 64 Bit |
| Version Fixed | 10.7 |
| Status | Fixed |
Workaround
- In Portal for ArcGIS, navigate to Content > Create > Using a Template.
- Select a template, such as Build a Story Map.
- Select Story Map Tour, and click Download.
Steps to Reproduce
Bug ID: BUG-000114391
Software:
- Portal for ArcGIS
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App