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Bug

Downloading an Esri basemap using Collector for ArcGIS on Windows allows users to set a map detail scale and apply resampling for tiles that do not exist in the basemap.

Last Published: July 22, 2019 ArcGIS Collector
Bug ID Number BUG-000093982
SubmittedFebruary 3, 2016
Last ModifiedApril 2, 2025
Applies toArcGIS Collector
Version found10.3.1
StatusNon-Reproducible

Additional Information

This issue is not reproducible in Collector for ArcGIS (Windows) version 18.0.2.

Workaround

Zoom out or create a tile package of the data to use as the basemap and side load it onto the device for additional scales.

Steps to Reproduce

Bug ID: BUG-000093982

Software:

  • ArcGIS Collector

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