laptop and a wrench

Bug

Downloading a mobile map package in the AppStudio for ArcGIS app (iOS) fails when the iPhone screen is locked, returning the error message, "Socket is not connected.''

Last Published: July 25, 2019 ArcGIS Runtime SDK
Bug ID Number BUG-000122909
SubmittedJune 7, 2019
Last ModifiedJuly 27, 2025
Applies toArcGIS Runtime SDK
Version found100.5
Operating SystemN/A
Version Fixed4.0
StatusFixed

Workaround

Follow the steps (marked by Correct Answer) described in the following GeoNet post:https://community.esri.com/thread/225392-keep-screen-on 

Steps to Reproduce

Bug ID: BUG-000122909

Software:

  • ArcGIS Runtime SDK

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