laptop and a wrench


Downloaded CSVs exported from ArcGIS Web AppBuilder are encoded in UTF-8 without byte order mark (BOM).

Last Published: September 16, 2015 ArcGIS Online
Bug ID Number BUG-000087422
SubmittedMay 4, 2015
Last ModifiedSeptember 22, 2022
Applies toArcGIS Online
Version found3.7
Operating SystemWindows OS
Operating System Version7 64 Bit
Version Fixed3.9


1. Open the file with Notepad++,. 2. From the menu, select 'encoding', and notice that UTF-8 without BOM is selected. 2. Select 'UTF-8' encoding, and save the file. BOM are added to the file. 3. Open the file with Excel.

Steps to Reproduce

Bug ID: BUG-000087422


  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options