laptop and a wrench

Bug

Double-clicking on the shortcut for ArcReader pmf on desktop or a saved pmf file from Windows Explorer will not open the saved pmf map document in 9.3.1 sp 2 - an empty map opens up with no error message.

Last Published: August 25, 2014 ArcGIS for Desktop
Bug ID Number NIM064023
SubmittedJanuary 7, 2011
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found9.3.1
Version Fixed10.1
StatusFixed

Workaround

The issue only occurs in 9.3.1 service pack 2. So performing the following steps resolves the issue1. <a href="file:C:/Program" target="_blank">C:\Program</a> Files\Common Files\ArcGIS\bin and double click the ArcGISFileHandler.exe. 2. Then Click the option "Open in running application" under Map Options > Click Ok. 3. Again double click the ArcGISFileHandler.exe and select the radio button for "Open in new application" under Map options > click ok. double clik the pmf file4. Please also create a short cut and test it and let me know if this works

Steps to Reproduce

Bug ID: NIM064023

Software:

  • ArcGIS for Desktop

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options