Document the requirement that the IBM Cognos Dispatcher must be configured to trust the Gateway certificate in order for dynamic imagery to render via PDF (as well as other embedded imagery formats such as Excel 2007 format).
Last Published: August 25, 2014No Product Found
Bug ID Number
NIM096127
Submitted
October 25, 2013
Last Modified
April 2, 2025
Applies to
No Product Found
Version found
4.3.2
Status
Duplicate
The issue is a duplicate of an existing issue. See the issue's Additional Information section for details. Customers associated with the duplicate issue are automatically attached to the open issue.
Additional Information
NIM096079
Workaround
In order for dynamic PDF images to render with IBM Cognos, all IBM Cognos Dispatchers must be configured to fully trust all (SSL/TLS) certificates hosted by all IBM Cognos Gateways/Load Balancers/Reverse Proxies as documented in IBM's documentation here: <a href="http://www-01.ibm.com/support/docview.wss?uid=swg21339916" target="_blank">http://www-01.ibm.com/support/docview.wss?uid=swg21339916</a>. Contact IBM Cognos support for assistance in establishing trusts between Cognos Gateways and Cognos Dispatchers as documented in the preceeding IBM KB.