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Bug

Distributed collaboration fails if the thumbnail or largethumbnail value in the iteminfo.xml file does not exist.

Last Published: May 4, 2018 ArcGIS GIS Server
Bug ID Number BUG-000113648
SubmittedMay 1, 2018
Last ModifiedJuly 31, 2025
Applies toArcGIS GIS Server
Version found10.5.1
Operating SystemWindows OS
Operating System Version2012
Version Fixed10.6.1
StatusFixed

Workaround

Re-upload the thumbnail through the Portal for ArcGIS Item Details page with the same thumbnail image and name the same as the thumbnail or largethumbnail value in the iteminfo.xml file.

Steps to Reproduce

Bug ID: BUG-000113648

Software:

  • ArcGIS GIS Server

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