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Bug

Discrepancy in point feature location display between ArcGIS Online Map Viewer and Map Viewer Classic when adding a CSV from the web.

ArcGIS Online
Bug ID Number BUG-000178510
SubmittedAugust 6, 2025
Last ModifiedAugust 20, 2025
Applies toArcGIS Online
Version foundJune 2025
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible with other similar services. If the issue persists, contact Esri Support Services for further investigation.

Workaround

  1. In Map Viewer Classic, add the file.
  2. Save the map with the referenced layer coming from the CSV file.
  3. Open the map in the ArcGIS Online Map Viewer, and the points are seen.

This is a temporary workaround to this issue, as Map Viewer Classic will be deprecated in Q1 of 2026.

Steps to Reproduce

Bug ID: BUG-000178510

Software:

  • ArcGIS Online

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