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Bug

Disabling webhooks on federated server still makes a database connection in ArcGIS Enterprise 11.3.

Portal for ArcGIS
Bug ID Number BUG-000177212
SubmittedJune 16, 2025
Last ModifiedSeptember 11, 2025
Applies toPortal for ArcGIS
Version found11.3
Operating SystemWindows Server
Operating System Version2022
Version Fixed12.0
StatusFixed

Workaround

 If the DS connection is revoked for the webhooks user, this will put the whole process into a bad error state where we try to connect to the DB 5x: (If customer concern is logs are being over generated, this workaround should not be applied).

  • DEBUG Webhook database connection failed. FATAL: no pg_hba.conf entry for host "10.44.97.239", user "euwho1xx", database "webhooks", SSL encryption.
  • DEBUG org.postgresql.util.PSQLException: FATAL: no pg_hba.conf entry for host "10.44.97.239", user "euwho1xx", database "webhooks", SSL encryption (more).
  • DEBUG Connecting to the webhook database failed. Attempt :5
  • DEBUG Failed to refresh webhook database and queue configurations. Initialize Webhooks Database failed.Obtained the Webhooks database but it cannot be connected. Restart the server to re-try.
  • DEBUG java.lang.Exception: Initialize Webhooks Database failed.Obtained the Webhooks database but it cannot be connected. Restart the server to re-try (more).

Steps to Reproduce

Bug ID: BUG-000177212

Software:

  • Portal for ArcGIS

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