Bug ID Number |
BUG-000177212 |
Submitted | June 16, 2025 |
Last Modified | September 11, 2025 |
Applies to | Portal for ArcGIS |
Version found | 11.3 |
Operating System | Windows Server |
Operating System Version | 2022 |
Version Fixed | 12.0 |
Status | Fixed
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
|
Workaround
If the DS connection is revoked for the webhooks user, this will put the whole process into a bad error state where we try to connect to the DB 5x: (If customer concern is logs are being over generated, this workaround should not be applied).
- DEBUG Webhook database connection failed. FATAL: no pg_hba.conf entry for host "10.44.97.239", user "euwho1xx", database "webhooks", SSL encryption.
- DEBUG org.postgresql.util.PSQLException: FATAL: no pg_hba.conf entry for host "10.44.97.239", user "euwho1xx", database "webhooks", SSL encryption (more).
- DEBUG Connecting to the webhook database failed. Attempt :5
- DEBUG Failed to refresh webhook database and queue configurations. Initialize Webhooks Database failed.Obtained the Webhooks database but it cannot be connected. Restart the server to re-try.
- DEBUG java.lang.Exception: Initialize Webhooks Database failed.Obtained the Webhooks database but it cannot be connected. Restart the server to re-try (more).
Steps to Reproduce