laptop and a wrench

Bug

Disabling Living Atlas leads to a mismatch in index status.

Portal for ArcGIS
Bug ID Number BUG-000171200
SubmittedOctober 3, 2024
Last ModifiedDecember 5, 2025
Applies toPortal for ArcGIS
Version found11.3
Operating SystemWindows OS
Operating System Version11.0 64 bit
Version Fixed11.5
StatusFixed

Additional Information

Indexer incorrectly removes a non-ArcGIS Living Atlas of the World item during the reindex operation. Refer to the workaround to ensure this item is not removed from the index when disabling ArcGIS Living Atlas of the World.

Workaround

In ArcGIS Enterprise 11.3, follow these steps below to get the index in sync after disabling ArcGIS Living Atlas of the World.

  1. Locate the livingatlas_items.txt file installed on the Portal for ArcGIS machine (the default Windows location is C:\Program Files\ArcGIS\Portal\framework\template).
  2. Open the file and remove the item, ID: 84ce0f16683d445aaa066057c88fadae.
  3. Save and close the file.
  4. Run a search re-index operation.

In ArcGIS Enterprise 11.4:

  1. Using the top search bar in the Enterprise portal, search ".lapk".
  2. Delete any .lapk files from your portal.
  3. Run a search re-index operation.

Steps to Reproduce

Bug ID: BUG-000171200

Software:

  • Portal for ArcGIS

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