Bug
Disabling ArcGIS built-in accounts in the ArcGIS Enterprise portal prevents users from logging in with different SAML accounts in ArcGIS Pro
| Bug ID Number | BUG-000172713 |
|---|---|
| Submitted | November 28, 2024 |
| Last Modified | December 17, 2024 |
| Applies to | ArcGIS Pro |
| Version found | 3.3.1 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | As Designed |
Additional Information
Close ArcGIS Pro and start the application as the desired user.Workaround
In Portal for ArcGIS > Organization > Settings > Security > Logins, enable the “ArcGIS log in” sign-in method (i.e. ArcGIS built-in account).
Repeat steps 7 to 12, observing that ArcGIS Pro is signed in as the same SAML account that is logged into the browser. In this example, ArcGIS Pro correctly shows that the user is signed in as support@tssupport.ca (as opposed to kluangkhot@tssupport.ca).
Steps to Reproduce
Bug ID: BUG-000172713
Software:
- ArcGIS Pro
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