laptop and a wrench

Bug

Deploying/upgrading ArcGIS Enterprise through Cloud Formation Templates or Cloud Builder in Amazon Web Services (AWS) fails.

Portal for ArcGIS
Bug ID Number BUG-000177678
SubmittedJuly 3, 2025
Last ModifiedJuly 9, 2025
Applies toPortal for ArcGIS
Version foundN/A
Operating SystemWindows Server
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

Issue was resolved by AWS on July 3rd, 2025.

Workaround

Customers upgrading should revert to their previous version and restore from a backup. This defect has been created to provide Esri customers with a notification as to when this issue will be resolved. Esri Product Development is reliant on a solution from AWS to resolve this issue and is working closely on a resolution.

Steps to Reproduce

Bug ID: BUG-000177678

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options