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Bug

Default self-signed certificates cause a custom World Geocode error message "Error while analyzing file" when adding a new item (CSV containing addresses) in ArcGIS Enterprise.

ArcGIS GIS Server
Bug ID Number BUG-000179719
SubmittedSeptember 25, 2025
Last ModifiedOctober 2, 2025
Applies toArcGIS GIS Server
Version found11.4
Operating SystemRed Hat Enterprise Linux
Operating System Version9.5
StatusIn Review

Workaround

  1. Import certificates that include Subject Alternative Names (SAN) for the DNS aliases of both the hosted ArcGIS Server and the geocode server, ensuring the certificates are issued by a trusted authority.
  2. Configure the certificate as the Web server SSL Certificate in the properties of the ArcGIS Server Administrator Directory for both the hosted ArcGIS Server and the geocode server.

Steps to Reproduce

Bug ID: BUG-000179719

Software:

  • ArcGIS GIS Server

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