BUG-000090910 for ArcGIS Online

Bug ID Number	BUG-000090910
Submitted	September 22, 2015
Last Modified	June 5, 2024
Applies to	ArcGIS Online
Version found	3.9
Status	Known Limit

Additional Information

The Lucida font is sometimes not present on Windows machines, so the text gets rendered in Segoe font. The problem is planned to be fixed in the next major upgrade of Open Data, within the next 6-12 months.

Workaround

Alter the browser settings to display a user defined font, instead of the webpage default font. 1. Mozilla Firefox: Options > Content > Fonts & Colors > Advanced > uncheck the option for Allow pages to choose their own fonts, instead of my selections above. > OK. <a href="https://support.mozilla.org/en-US/kb/settings-for-web-content-pop-ups-fonts-languages?redirectlocale=en-US&redirectslug=Options+window+-+Content+panel#w_fonts-dialog" target="_blank">https://support.mozilla.org/en-US/kb/settings-for-web-content-pop-ups-fonts-languages?redirectlocale=en-US&redirectslug=Options+window+-+Content+panel#w_fonts-dialog</a> 2. Internet Explorer: Settings > Internet Options > General Tab > Accessibility > check to Ignore font styles specified on web pages. <a href="http://windows.microsoft.com/en-us/windows/change-webpage-colors-fonts#1TC=windows-7" target="_blank">http://windows.microsoft.com/en-us/windows/change-webpage-colors-fonts#1TC=windows-7</a> 3. Google Chrome: Alter the User Style Sheet in the User Profile using Custom.css. <a href="https://productforums.google.com/forum/" target="_blank">https://productforums.google.com/forum/</a>#!topic/chrome/Y8TkB5JmMEI