Bug
Datasets with a large number of vertices per feature (complex geometries) return an error message, 'Status: An error occurred. Download failed.' when downloaded as a shapefile from an ArcGIS Open Data site.
| Bug ID Number | BUG-000107761 |
|---|---|
| Submitted | September 1, 2017 |
| Last Modified | August 18, 2025 |
| Applies to | ArcGIS Online |
| Version found | N/A |
| Status | Fixed |
Additional Information
There is no problem with the Open Data. The Open Data interface is reported accurately the data that is being presented to Open Data from the underlying hosted feature service. The workaround is to lower the maximum record count of the underlying hosted feature service(s). This need to be addressed at the Hosted Feature Service level and has been logged as: BUG-000110235- ArcGIS Online: 1=1 query from REST endpoint times out for hosted feature service with large number of vertices.Steps to Reproduce
Bug ID: BUG-000107761
Software:
- ArcGIS Online
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App