laptop and a wrench


Data in the Spanish language downloaded from an ArcGIS Open Data site contains errors.

Last Published: August 5, 2015 ArcGIS Online
Bug ID Number BUG-000084244
SubmittedDecember 29, 2014
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found3.6
Operating SystemWindows OS
Operating System Version7
StatusWill Not Be Addressed

Additional Information

The issue is with how excel is reading the file in UTF-8 encoding. See workaround for best way to manage this in excel.


Download as a shapefile.OR1. Save the exported file as a CSV file.2. Open Excel.3. Import the data using Data > Import External Data > Import Data.4. Select the CSV file type and browse the CSV file. 5. In the import wizard, change the File_Origin to the correct language character identifier.6. Change the delimiter to comma.7. Select the location to import the file.This way the special characters show correctly.

Steps to Reproduce

Bug ID: BUG-000084244


  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options