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Bug

Customizing the default infographic template with header and footer returns the error message "Can't create PDF. Please try again later."

Last Published: November 3, 2022 ArcGIS Business Analyst Web App
Bug ID Number BUG-000153290
SubmittedOctober 27, 2022
Last ModifiedJune 14, 2025
Applies toArcGIS Business Analyst Web App
Version found10.2
Operating SystemWindows OS
Operating System Version11.0 64 bit
Version Fixed10.3.2
StatusFixed

Steps to Reproduce

Bug ID: BUG-000153290

Software:

  • ArcGIS Business Analyst Web App

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