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Bug

Customers cannot add a credit card on the ArcGIS Platform Developer Dashboard after their subscription is suspended.

Last Published: December 30, 2022 ArcGIS Platform
Bug ID Number BUG-000154799
SubmittedDecember 29, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS Platform
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
Version FixedN/A
StatusFixed

Workaround

Contact the customer service representative to resolve the problem by manually setting the subscription back to an active state.

Steps to Reproduce

Bug ID: BUG-000154799

Software:

  • ArcGIS Platform

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