Bug
Customer care portal will provide an invalid authenticate.resps file when a concurrent use license.txt is uploaded that requests more authorizations than are available.
| Bug ID Number | NIM057865 |
|---|---|
| Submitted | June 1, 2010 |
| Last Modified | April 2, 2025 |
| Applies to | No Product Found |
| Version found | 10.0 Beta |
| Status | Will Not Be Addressed |
Additional Information
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.Workaround
Run through the Software Authorization Wizard a second time, requesting licenses again, this time specify the appropriate quantities. Then upload the license.txt to the https://service.esri.com/drm (https://customers.esri.com/index.cfm?event=secureSite) site, the resulting authenticate.resps file can then be used to authorize the ArcGIS License Manager.Steps to Reproduce
Bug ID: NIM057865
Software:
- No Product Found
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