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Bug

Custom terms and conditions for ArcGIS Hub Premium displayed when creating a new community account do not display hyperlinks when created without 'www.'

ArcGIS Hub
Bug ID Number BUG-000146299
SubmittedJanuary 24, 2022
Last ModifiedMarch 25, 2025
Applies toArcGIS Hub
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0
StatusIn Product Plan

Additional Information

Modern browsers automatically add 'www.' to URLs with a missing subdomain. However, that is a convenience, and the ArcGIS platform is more strict in handling URLs.

Workaround

When adding a URL to the 'Custom Sign Up Terms and Conditions' advanced setting in ArcGIS Hub Premium, include the subdomain or 'www.' in the URL. Otherwise, the URL is not considered valid.

Steps to Reproduce

Bug ID: BUG-000146299

Software:

  • ArcGIS Hub

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