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Bug

Custom symbols (e.g. PNG/JPEG) run into an error "file type not supported" when drag-and-dropped into the ArcGIS Map Viewer symbol style option.

ArcGIS Online
Bug ID Number BUG-000178138
SubmittedJuly 23, 2025
Last ModifiedSeptember 11, 2025
Applies toArcGIS Online
Version foundJune 2025
Operating SystemApple MacOS
Operating System Version12
StatusIn Product Plan

Workaround

Use the Browse button in the symbol style window and manually upload image.

Steps to Reproduce

Bug ID: BUG-000178138

Software:

  • ArcGIS Online

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