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Bug

Custom symbols do not show up in a web map if the map service is added as a group layer.

Last Published: November 24, 2017 ArcGIS Online
Bug ID Number BUG-000108736
SubmittedOctober 11, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found5.3
StatusWill Not Be Addressed

Additional Information

The issue is with the service used. We tested a few more layers and it works fine.

Workaround

Add a map service with an individual layer URL. (e.g. <a href="https://gisdata.dot.ca.gov/arcgis/rest/services/SB1/SB1_Projects_11/MapServer/4" target="_blank">https://gisdata.dot.ca.gov/arcgis/rest/services/SB1/SB1_Projects_11/MapServer/4</a>)

Steps to Reproduce

Bug ID: BUG-000108736

Software:

  • ArcGIS Online

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