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Bug

Custom print templates take a long time to process in an ArcGIS Server high availability setup using a Windows Failover Cluster.

ArcGIS GIS Server
Bug ID Number BUG-000162868
SubmittedNovember 10, 2023
Last ModifiedFebruary 17, 2025
Applies toArcGIS GIS Server
Version found10.8.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible. If experiencing this behavior, please reach out to Esri Support Services, as a new reproduction case is needed to continue the investigation.

Steps to Reproduce

Bug ID: BUG-000162868

Software:

  • ArcGIS GIS Server

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